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Contact Information
Have questions about our products or need personalized skincare advice? Reach out to us!
Visit Our Store
IRA Essentials, Miyapur, Hyderabad, India - 500049
Call Us
+91 9154383299
Mon - Sat: 9:00 AM - 7:00 PM
Email Us
iraessentials.natural@gmail.com
iraessentials.natural@gmail.com
+91 9154383299
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For any queries, orders, or personalized skincare advice — reach out to us directly!
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New Delhi, IndiaFrequently Asked Questions
What are your shipping times?
We ship all orders within 2-3 business days. Standard delivery takes 5-7 business days, while express shipping delivers in 2-3 business days.
Do you offer free shipping?
Yes! We offer free shipping on all orders above ₹999. For orders below ₹999, a nominal shipping fee of ₹50 applies.
What is your return policy?
Returns allowed only for damage, leakage, or wrong delivery. Report within 48 hours with photos. Items must be unused and unopened. Refunds/replacements in 7–10 days. Used items aren’t eligible.
Are your products cruelty-free?
Absolutely! All IRA Essentials products are 100% cruelty-free. We never test on animals and source our ingredients ethically.
How do I know which products suit my skin?
We recommend consulting our skincare experts. You can also take our personalized quiz on the website or visit our store for a free consultation.
Do you offer wholesale or bulk orders?
Yes, we welcome bulk orders for retailers and spas. Please contact us at iraessentials.natural@gmail.com for partnerships.